Frequently Asked
Questions (FAQ)
1. What services does BPEM Consultants offer?
We provide a wide range of back-office services, including:
- Virtual Assistant (VA) Services
- Call Center Support (24/7)
- Transcription Services
- Data Entry & Management
- Bookkeeping & Payroll Services
- IT Support & Helpdesk
- Cybersecurity Monitoring
- Content Moderation
- Lead Generation & Sales Support
- Human Resource Management
- E-commerce Management
- Project Management Support
- Global Supply-Chain Solutions
- AI in Data Science and Predictive Analytics
2. What are the charges for your services?
Our pricing varies based on the specific service you require:
- Virtual Assistants: $700 to $1,800 per month (PKR 196,000 to PKR 504,000), depending on the number of tasks assigned to the VA.
- Call Center Services: $20 to $60 per hour (PKR 5,600 to PKR 16,800), depending on the complexity and nature of the campaign.
For a detailed quote, please contact us directly at info@bpemcon.com.
3. How do I get started with your services?
To get started, simply reach out through our **Contact Us** page or email us at info@bpemcon.com. We will schedule a discovery session to understand your needs, after which we will provide a customized solution.
4. How do you ensure the quality of services?
At BPEM Consultants, we have a robust quality assurance process. We use real-time tracking, performance metrics, and continuous client feedback to ensure our services meet and exceed your expectations. Each service is tailored and monitored to deliver optimal results.
5. Are your services available globally?
Yes, we serve clients globally, with offices in Canada, the USA, Dubai, and Pakistan. We cater to clients across industries such as healthcare, finance, e-commerce, and more.
6. Can I customize the service packages?
Absolutely! Our services are fully customizable to meet the specific needs of your business. Whether you need dedicated virtual assistants, specialized IT support, or comprehensive project management, we will tailor the solution to fit your business model and objectives.
7. What industries do you serve?
We serve a variety of industries, including:
- Healthcare & Medical
- E-commerce & Retail
- Finance & Banking
- Manufacturing & Logistics
- Real Estate
- Telecommunications
- Travel & Hospitality and more.
8. How are your Virtual Assistants (VAs) trained?
Our VAs undergoes rigorous training to meet industry standards. Training is customized based on the client’s specific business needs and includes soft skills, task-specific software, and client communication protocols.
9. What are the payment options available?
We accept payments via bank transfer, credit card, and PayPal. Payment terms and schedules are outlined in the service contract agreed upon before the commencement of services.
10. How do you handle data security?
We take data security very seriously. Our **Cybersecurity Monitoring Services** ensure that all systems are monitored 24/7 for threats. We implement advanced encryption and security protocols to safeguard sensitive client data, complying with international standards and regulations.
11. Can I scale the services as my business grows?
Yes, our services are designed to scale according to your business needs. Whether you're expanding your team of Virtual Assistants or increasing call center support, we can accommodate your growth seamlessly.
12. How can I contact you for support?
Phone: +1 778-785-1665
Cell/ WhatsApp: +92 (345) 509 7183
SKYPE: live:.cid.273047371344e058
Email: info@bpemcon.com
Website: https://bpemcon.com/
+1 778 785 1665